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"Emergence has played an instrumental part in Hanhart UK moving forward and being at the point it is today. When I first spoke with Emergence I was sceptical about having a website and felt sure it would be a waste of money, how wrong I was. Since day one we have reduced our postage costs, we have reduced the number of catalogues mailed by over 90%; we have cut the time from enquiry to order by two weeks to in most cases a matter of hours; we are reaching people and companies we would never come across doing business in our old way.
Recently the website produced its best result yet, having tried, unsuccessfully, to supply to the MOD for many years we had given up hope, never being able to speak with the right person or department. Then the phone rang one day and the MOD were calling us to ask us to take on all there stopwatch repairs. They had found our website and the services that we offered matched their requirements perfectly. After years we are now an official MOD supplier and this is solely down to our website.
Emergence has helped us with all our technology and internet requirements since 2000 and has got us to a position that we thought was unattainable. In short Emergence have:
Saved us money
Speeded up the order and supply process
Reached a much wider audience, we’re doing business all over the world
Improved our communications with our customers
I can whole heartedly recommend Emergence Communications; they have made a significant difference to our business."
Ian Walsh – Hanhart UK
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